Frequently Asked Questions
Answers to common questions regarding WEB hosting, addresses, and setup.
What is a WEB subdomain?
A WEB subdomain is a direct web presence under web.i.ng (such as gracecakes.web.i.ng). It allows you to launch a website immediately without the cost or delay of purchasing a separate top-level domain.
Can I upgrade from WEB Free to a Paid plan later?
Yes! You can upgrade your website at any time from your customer dashboard. All your website files, databases, and configuration are preserved seamlessly.
What payment methods are supported?
We accept Nigerian Debit Cards (Mastercard, Visa, Verve), Bank Transfers, USSD, and Apple Pay through our verified Paystack integration.
How do backups work?
Our platform automatically takes daily or weekly snapshots (based on your plan) of both your database and website storage.